The front desk that never sleeps.
Iram answers, books, sells extras and prepares every guest's arrival, then hands over to your team at the right moment. Iram is in public demo; the first pilot hotels are in preparation.
Your hotel in 60 seconds.
Enter your hotel's name: Yto answers you as its front desk. Rooms and rates remain demo examples.
Welcome
- Real-time voice on the phone and on the website, interruptible, with automatic recovery if the line drops.
- WhatsApp: text, voice notes and photos; website chat in one line of code.
- The guest's language, among 11 tested: Darija, Arabic, French, English, Spanish, Russian, Chinese, Japanese…
Sell
- Availability and today's rate computed from your rules; discounts capped by you.
- The right extra at the right moment, and only after a clear yes.
- A recap and confirmation before every booking.
Prepare the stay
- Personal pre-arrival page: police form from a passport photo, extras, arrival time.
- Follow-ups two days before arrival, on the eve of departure and a review request, by WhatsApp or email, including Booking.com masked addresses.
- In-stay requests turned into tickets with a deadline.
Stay in control
- Immediate escalation: WhatsApp alert to the front desk, call transfer, follow-up in the console.
- Role-based console: management, manager, front desk, revenue; every action signed.
- “Ask Iram”: ask about your figures in plain language.
Done and coming next
Available in the demo
- Voice, WhatsApp and website chat
- Booking, rates, extras, follow-ups
- Pre-arrival and police form
- Console, roles, questions on figures
In progress
- Hotel software connection (Cloudbeds first)
- Dedicated Moroccan phone number
- OTA messaging (Booking, Expedia)
- Standard CNDP file for hotels